Shipping policy

Last updated: November 12, 2026

Swiftronics USA (swiftronicsinc.com) is operated by Swiftronics Holdings LLC. All orders ship from our stores in Ontario, Canada.

Where we ship

  • We ship across the United States. Alaska, Puerto Rico and the US Virgin Islands have their own shipping rates, shown at checkout.
  • We also ship to select countries outside the US. The countries we ship to and the shipping cost are shown at checkout.

When your order ships

  • Orders placed by 2:00 PM Eastern Time on a business day ship the same day. Orders placed after 2:00 PM ship the next business day.
  • We ship Monday to Friday. We do not process or ship orders on Saturdays, Sundays or holidays.
  • Pre-orders ship within one business day of the expected ship date shown on the product page. If the manufacturer delays a product past the expected ship date or cancels it, we will contact you by email or phone and cancel the order.
  • If items in your order are available at different times, we may send them in more than one package. You are only charged shipping once.

US shipping options and cost

  • Standard (UPS): usually 3–5 business days after your order ships.
  • Standard Overnight: 1 business day after your order ships.
  • Shipping is charged by weight. The exact cost is shown at checkout before you pay.
  • No surprise fees for US orders: you will not be charged extra duties, tariffs or brokerage fees when your US order is delivered.

International orders (outside the US)

Import duties, taxes and customs fees for orders shipped outside the US are not included in our prices or shipping costs. They are set by your country and are paid by you, usually to the carrier or customs before delivery. See our Tariff & Import Tax Notice.

Delivery times are estimates

Delivery dates come from our carriers and are estimates. Deliveries to rural areas may take up to 2 extra business days. Delays caused by things outside our control, such as bad weather or carrier issues, can happen.

Signature and pickup

  • Orders over $250 USD need a signature on delivery.
  • For your package's safety, we may have the carrier hold it for pickup at your local carrier location.

Wrong or incomplete address

  • We ship to the address exactly as entered on your order, so please check it at checkout.
  • To fix an address, email info@swiftronics.tech with your order number right away. We can only change it before the order ships.
  • Once the carrier confirms delivery to the address on the order, we cannot recover, replace or refund the package.
  • If a package comes back to us as undeliverable, we refund the item cost minus shipping and any carrier return fees. If you want it sent again, you pay the new shipping cost.

Questions

Email info@swiftronics.tech or call 1-866-863-7010.