In the event of the buyer purchasing an item and deciding not to keep it for any reason other than manufacturer defect, return shipping will be paid by the buyer.
Contact us right away. We'll send you a prepaid return label and facilitate a fast exchange at no extra cost to you.
Primary Shipping: The vast majority of our orders are fulfilled and shipped directly from our facilities in Canada.
US Fulfillment: In certain cases—depending on stock availability and your proximity to our hubs—we may ship from the USA to ensure you receive your item as quickly as possible.
Efficiency: Our dual-hub system is designed to minimize wait times and optimize delivery routes for every customer.
We partner with a variety of reliable couriers to ensure the best service based on your location and chosen shipping method.
Signature Requirement: For your security, all orders exceeding $200 USD require a signature upon delivery.
Hold for Pick up: To ensure the safety of your shipment, we reserve the right to hold packages for pickup at your local courier depot at our discretion.
Yes! Swiftronics Canada partners with SureBright to offer comprehensive extended warranty programs. These plans go beyond standard manufacturer coverage to include both mechanical breakdowns and accidental damage, such as drops and liquid spills.
Duration: Coverage typically ranges from one to three years, depending on the specific product.
How to Purchase: You can view available protection options directly on the product page of the item you're interested in.
Post-Purchase Window: If you didn't add coverage at checkout, you have up to 30 days after your purchase to add a protection plan.
Yes, we strive to offer the most competitive prices in Canada! We will match the price of an identical, in-stock item from a Canadian retailer, subject to the following conditions:
Whether you choose to buy online or in-store, the prices are the same.
The SWIFT CERTIFIED Standard: SWIFT CERTIFIED is our premium category for open-box products, including customer trade-ins and returns due to buyer’s remorse.
Rigorous Inspection: Every device undergoes an exhaustive multi-point technical and physical inspection to ensure it meets our high performance standards .
90-Day Guarantee: To give you total peace of mind, every Swift Certified product comes with an extended 90-day Swiftronics warranty.
Extended Protection: You also have the option to add 1–3 years of additional coverage through the SureBright Warranty Platform at the time of purchase.
SWIFT CERTIFIED Terms & Conditions
Product Origin: These items consist of open-box returns or trade-ins that have been professionally restored .
Swiftronics Warranty: We provide a 90-day warranty period from the date of purchase on all Swift Certified hardware.
Disclaimer: While internally perfect, these items may have minor cosmetic differences compared to brand-new units .
Claims: Warranty claims within the first 90 days are handled directly by Swiftronics; any further extended coverage is managed via the SureBright platform as itemized on your purchase invoice .
International devices will include chargers from their country of origin. However wall converters will be included in the package for compatibility.